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User Access Requests

User access requests are submitted through the Request Services page under the User Access Requests category.

Selecting a Request Type

Choose between standard user access requests and privileged user requests.

UAR category selection

Request Options

Each request type supports onboarding, offboarding, and modification workflows.

UAR request types

  • New User Onboarding - request access for a new user
  • User Offboarding - request removal of a user's access
  • User Modification - request changes to an existing user's access

Approval Workflow

User access requests follow the approval workflow described in the Approvals section: the User Access Request Approvers CAB reviews and approves first, and when your organization has a designated end user with the Access Approver role, the request is then forwarded to them for final sign-off. Approval processes can be customized to suit your organization's needs.